Step 1: describe the symptom
Record when it failed: at test, in the field, after thermal cycling. The symptom narrows the likely mechanism before any tool is used.
Step 2: non-destructive inspection
Visual and microscope, X-ray or CT for hidden joints, electrical measurements to localise the fault.
Step 3: destructive analysis
Cross-section the suspect site, then SEM/EDS if the question is about intermetallic growth, contamination or plating quality. Dye-and-pry answers wetting questions.
Step 4: check the process
Compare the finding with lot records — paste, profile, plating thickness, cleanliness test. A root cause that cannot be tied to a process variable will recur.


